Methodology for the collection of social media data about policy-related experiences on the frontline of education provision

Abstract

In the chapter Methodology for the collection of social media data about experiences on the frontline of education provision authors Mihaylo Milovanovitch, Tijana Jokić Zorkić and Maia Gelashvili describes a methodology for the collection of content data from social media, which communicates the experiences of education participants with policies on the frontline of education provision. Grounded in a sociocultural approach to education policy, digital ethnography, and social media research, the chapter first outlines the conceptual underpinning of the methodology. It then explains in detail a string of methodological decisions which help with the framing, defining, and collecting of samples of relevant content data. The chapter concludes by illustrating the potential of the methodology on the example of social media data harvested with its help in several countries in Eastern and South-Eastern Europe, the Caucasus, and Central Asia.